At FishingFusion, we aim to provide a smooth and secure checkout experience. Below are the available payment methods and instructions for each option.
1. Stripe Payment Gateway
We partner with Stripe to process most online payments, ensuring top-notch security and convenience. Stripe supports multiple card types and popular digital wallets, allowing you to choose the option that best suits your needs.
a. Credit / Debit Cards
- Accepted brands: Visa, Mastercard, American Express, and Discover.
- All transactions are encrypted and processed through our secure, PCI-compliant payment gateway.
- Ensure that your billing address and phone number match your card information to avoid declines or delays.
b. Link by Stripe
- Link by Stripe allows you to securely save your payment details for faster checkouts.
- Log in with your saved credentials, and Stripe autofills your billing and shipping details.
- Avoid re-entering information on every purchase—ideal for returning customers!
c. Apple Pay / Google Pay
- Convenient one-tap payments using your saved card details in Apple Wallet or Google Pay.
- Extra layers of security offered by Apple’s Touch/Face ID and Google’s authentication methods.
- Simply select the Apple Pay or Google Pay button at checkout to complete your purchase instantly.
2. Interac e-Transfer (For Canadian Customers)
We also accept Interac e-Transfers for our Canadian customers. This method offers a quick, secure way to pay directly from your bank account.
- Automatic Deposit: You do not need to enter a security question or answer. We have automatic deposit enabled, ensuring a hassle-free transfer.
- Processing Time: Your order will be processed as soon as possible once payment is received. Please note that some banks may have slight delays in confirming your transfer.
- Include Order Number: In your transfer comments, mention your order number to speed up order matching and confirmation.
- No Refunds to Bank: Interac e-Transfers are non-refundable to your bank account. If you wish to return or cancel after completing an e-Transfer payment, we can only issue store credit for future purchases.
Contact us at [email protected] if you have any questions regarding Interac e-Transfers.
3. Transaction Security
- PCI Compliance: All card information is handled through PCI DSS-compliant gateways, safeguarding your sensitive data.
- Encryption & SSL: Our Site uses secure socket layer (SSL) encryption to protect your payment and personal details.
- Fraud Monitoring: We actively monitor transactions for suspicious activity and may reach out for additional verification if needed.
4. Payment Issues & Support
If you experience any payment-related issues—such as declined transactions or duplicate charges, or if you need assistance in selecting a suitable method—our customer support is here to help. Email us at:
- Email: [email protected]
- Hours of Operation: Mon–Fri, 9am–5pm (Local Time)
Note: For more details on shipping timelines, order processing, and refunds, please review our Shipping & Returns Policy.